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About us

Panorama Paloma

About the company

Paloma is a joint-stock company with almost 150 years of tradition in the production and marketing of hygiene paper in Europe, and a market leader in Southeast Europe. The company is predominantly export-oriented. We produce up to 72,000 tons of hygiene paper each year, which is processed into toilet paper, kitchen towels, and handkerchiefs. The sales range also includes parent rolls.


Company profile

Company: Paloma, higienski papirji, d.d.

Abbreviated name: Paloma d.d.

Registered office: Sladki Vrh 1, 2214 Sladki Vrh

Phone: +386 2 645 71 00



Legal organisational form: Public limited company

Registration number: 5034639000

VAT for ID: SI45280312

Entry number in the companies register: 1/00522/00

Date of entry in the companies register: 19. 12. 2000

Core business: Manufacture of household, hygienic and toiletry articles from paper.

Activity code: 17.220; 17.120

Share capital: 11.911.935 €

Number of shares: 7.941.290; no par value shares


Our users are of the utmost importance to us, so we refuse to accept compromises when it comes to the quality and safety of our products. We employ a team of highly qualified experts responsible for controlling the quality of our products and we also commission additional testing in independent laboratories and institutes in order to guarantee the highest possible product quality.

Our products are enhanced by various techniques such as printing on paper and the application of fragrances and extracts. When applying colours and printing patterns on our products, we use dyes that are guaranteed safe for uses involving contact with food and skin. Our scented products are also dermatologically tested. In the case of toilet paper and paper towels, the fragrance is only applied to the inside of the tube, which enables optimal dispersion of the fragrance.

In 2015 users rated our products as innovative. In an independent survey carried out by the Nielsen organisation, our Sensitive Care toilet paper and facial tissues and Super Care paper towels received Product of the Year 2015 certificates, as selected by users.

We also demonstrate our responsibility towards users through the following international certifications:

ISO 9001: 2008

Paloma obtained ISO 9001 Quality Management System certification in 2000. Obtaining the most recent version of this certification has contributed significantly to the efficient management of processes and achievement of the highest product quality. This has increased the satisfaction of the customers and users of our products.

ISO 14001: 2015

Concern for the natural environment is one of the most important values of Paloma d.d., which harmonized its operations with the requirements of the environmental management system according to the international standard ISO 14001 in 2001. We take full responsibility for environmental impacts. environmental protection in all our operations we are constantly striving to reduce these impacts. Careful use of natural resources and protection of the natural environment is a condition for the long-term existence and quality of life of employees and society as a whole.

ISO 45001:2018

The standard of the occupational safety and health management system was acquired in 2002. Concern for the safety and health of employees is one of the most important tasks in Paloma. A safe and healthy work environment increases employee satisfaction. We motivate employees to take care of their own safety and health at work. They communicate their observations and initiatives to their superiors or top management.


In the production of products, we use recycled fibers, which represent 30% of all raw materials used. As much as 70% of the fibers used in the production of products are FSCÒ and PEFC certified primary fibers that ensure environmentally friendly and socially responsible forest management.


In the production of products, we use recycled fibers, which represent 30% of all raw materials used. As much as 70% of the fibers used in the production of products are FSCÒ and PEFC certified primary fibers that ensure environmentally friendly and socially responsible forest management.


Due to high awareness in the manufacture and sale of our products, in 2013 we obtained the IFS HPC standard, which relates to the assessment of retail and wholesale products for household and personal care. The basis of the standard is to identify the risks to the customer associated with the product and its use.


At Paloma, we are aware of the need to preserve the natural environment for future generations. With the constant introduction of modern technologies, procedures and materials, we take care of reducing the amount of waste and energy consumed. Paloma d.d. was the first company in Slovenia in 2006 to be awarded the Ecolabel by the Ministry of the Environment and Spatial Planning. The label is awarded for products with reduced negative effects on the environment.

Dermatological testing

Paloma is a responsible manufacturer of hygiene products, which also boast a dermatological testing mark. With this sign we prove that the products that come with the mucosa when used are properly controlled and ensure the user's use of skin-friendly products.

Family friendly company

In June 2013, Paloma received the basic Family-Friendly Company certificate. With this certificate, we have committed ourselves to implement the adopted measures within three years, implement them consistently and in this way enable employees to more easily reconcile work and family life.

Quality, environmental management policy and safety and health at work

We have established, implemented, and maintained the Policy of Quality, Environmental Management and Safety and Health at work, with which we are committed at all levels and functions in the organization together with the top management to:

  • develop products to meet and exceed customer and customer expectations;
  • ensure the dermatological integrity of products;
  • continuously improve the efficiency of processes in terms of quality, environment, safety and health at work, safety and legality of products and products for household and personal care;
  • meet high environmental standards and high standards of usability with our products and services, as evidenced by environmental labels;
  • meet the all aplicable requirements of standards and legislative regarding quality, safety of products;
  • meet all legal and other requirements for Safety and Health at work;
  • prevent the use of wood or fibers from disputed sources and comply with the requirements of FSC / PEFC standards;
  • ensure equal opportunities and the protection of human rights and act in accordance with ethical principles;
  • identify, provide and maintain the necessary resources to establish, implement, maintain and continuously improve the quality management system, environmental management and occupational safety and health;
  • meet environmental obligations in a systematic way, so that we will improve the impact of environmental management, meet compliance obligations and achieve environmental goals;
  • develop, lead and promote a safety culture that supports the operation of the occupational safety and health management system;
  • with the "We act safely" program, continued with activities to increase awareness of safety and health care and the prevention of accidents at work;
  • foster respect, responsibility and reliability in all relationships, ensure equal opportunities and the protection of human rights, and act in accordance with ethical principles;
  • cooperate with employees' representatives through cooperation and consultation.

Our factory

The Paloma factory has a history dating back more than 140 years. It represents one of the most important parts of the company. The manufacturing process itself consists of several stages:

  • preparation of pulp,
  • production of paper,
  • manufacture of end products.

The aim of the manufacturing process is the uninterrupted supply of markets with Paloma products.

Control of the parent roll
Toilet paper line
Paper machine
Travel towels in the cut


The conditions for AEO can be found on the European Commission's website.



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